Customer Success Representative
Reno, NV Reno, NV Full-time Full-time $18 an hour $18 an hour 23 hours ago 23 hours ago 23 hours ago LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support.
We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.
What you will do:
Review client performance and business needs to provide a proactive support in their success.
Assist in client requests and any issues that arise.
Serve as the point of contact for assigned clients.
Build and maintain strong, long-lasting client relationships.
Ensure the timely and successful delivery of our solutions according to needs and objectives.
What you bring:
Customer support experience or experience as a Client Service Rep.
Strong phone handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Perks:
Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.
Easily accessible for public transportation.
On-site coffee shop and restaurant.
Free on-site Gym.
Open concept office with sit-to-stand desks.
Casual dress code.
We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly.
$1,500 Retention Bonus! Job Type:
Full-time Pay:
$18.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Reno, NV 89501:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.
What you will do:
Review client performance and business needs to provide a proactive support in their success.
Assist in client requests and any issues that arise.
Serve as the point of contact for assigned clients.
Build and maintain strong, long-lasting client relationships.
Ensure the timely and successful delivery of our solutions according to needs and objectives.
What you bring:
Customer support experience or experience as a Client Service Rep.
Strong phone handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Perks:
Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.
Easily accessible for public transportation.
On-site coffee shop and restaurant.
Free on-site Gym.
Open concept office with sit-to-stand desks.
Casual dress code.
We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly.
$1,500 Retention Bonus! Job Type:
Full-time Pay:
$18.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Reno, NV 89501:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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