Lead Airport Operations/Security Specialist
3.
3 Reno, NV Reno, NV Full-time Full-time $23.
28 - $26.
30 an hour $23.
28 - $26.
30 an hour 12 days ago 12 days ago 12 days ago This is an important job.
At the Reno-Tahoe Airport Authority (RTAA), our Lead Airport Operations Specialists (formerly known as Lead Security Specialist)work on the front-line as a critical component in the security of the Airport from the front curb to the terminal building and beyond.
In this role, you will use your well-honed security and customer service skills when working with the traveling public, airport employees, and our tenant partners each and every day.
As a Lead, you will operationally oversee and direct the daily work of Airport Operations Specialists.
What you do in this role makes a difference! Lead Operations Specialists perform daily security duties including inspections, airfield gate access control and monitoring, response to alarms, mobile patrol of Airport owned areas, and maintaining an orderly flow of traffic in front of the Airport terminal building.
We will count on your keen ability to assess problem situations and then exercise tact and sound judgment in the resolution of those situations.
We need to be able to rely on your ability to motivate and lead peers and the ability to establish, maintain and foster effective working relationships with those contacted in the course of work.
The Airport Operations team is dedicated to helping provide the public with a pleasant and safe experience while traveling through the Reno-Tahoe International Airport.
All of RTAA's Lead Airport Operations Specialists are expected to approach their work with a positive, helpful, customer service mindset.
If you are ready to apply your proven leadership skills, set a confident example, inspire your team, and start and end each day with a positive attitude, we hope you will consider this position to be the next step in your career.
There is one (1) opportunity available.
Applicants must be available to work all shifts (day, swing, and graveyard) 7 days a week - including holidays.
To be considered for this position, applicants must indicate they are available for day, swing and night shifts (all three), and must check the appropriate boxes under availability on the RTAA online application.
Shift assignments are generally determined by seniority using a Shift Bid System.
In addition, this position is eligible for $1000 recruitment bonus! Examples of Duties/
Responsibilities:
Demonstrate and support the Airport Authority's organizational values:
THRIVE.
T = Teamwork for Results; H = Honesty & Integrity; R = Respect & Recognition; I = Inspire & Innovate; V = Versatility; E = Enthusiasm for Excellence.
Provide a highly visible presence in front of the terminal, at airfield access gates and within other secured areas of the airport by observing and reporting unusual activities, behaviors and other extraordinary circumstances in order to maintain standards of safety and security as required by the Transportation Security Administration (TSA).
Facilitate efficient and effective communication between Airport Operations Specialists, Airport Operations Supervisor, Airport Duty Manager and Manager of Terminal Operations.
Oversee and be accountable for the daily operations and work assignments of staff on shift by monitoring and reviewing activities to ensure that staff resources are optimally placed.
Conduct and provide training to staff in proper work methods, processes, and various types of inspection to ensure the airport's compliance with federally mandated regulations.
Provide input on staff performance and serve as performance coach when directed.
Provide support to the Airport Operations Supervisor by assisting with the administration of tasks including, but not limited to, scheduling, training, data input, audits, notifications, and SOP review.
Resolve problems including parking violations, accidents, unattended vehicles, unattended children, pets in vehicles and persons needing medical assistance; provide assistance as requested once qualified personnel arrive on the scene.
Conduct ID badge verifications as necessary in order to report unusual activities, behaviors and other extraordinary circumstances to the appropriate personnel.
Educate and coach Badge Holders on proper security procedures as necessary.
Provide customer service by answering questions, providing instructions on parking procedures, giving directions to passengers and the general public and providing up-to-date information on local events.
Manage common use resources (gates, ticket counters, baggage carousel assignments) for airline use using computer-based program, ensures accuracy of the Flight Information Displays (FIDS), and coordinates with IT for items that need remedy.
Maintain activity logs, provide incident documentation, and completes other required paperwork/reports in order to keep management informed of operations and activities.
The physical demands/working conditions may include:
The ability to stand and/or walk for an extended period of time, with little to no sitting, ability to stand, walk, kneel, crouch down, stoop, crawl, twist, climb; ability to use safe lifting techniques to occasionally lift/carry/push/pull 25-pound objects.
Sufficient clarity of vision to distinguish objects both near and at a distance of 20 feet, peripheral vision, depth perception, night vision, and color vision, to identify vehicles, license plates, markings, and access badges.
The ability to reach with hands and arms with sufficient dexterity to enable regular use of hands and fingers to operate, handle and feel various types of objects, tools and/or controls.
The ability to respond quickly to emerging situations.
Performing work around moderate to high noise levels, vibrations, dust, fumes, gases, moving mechanical parts, and running/moving vehicles.
You will be expected to wear appropriate personal protective safety equipment including reflective apparel and other safety gear (uniforms and safety gear provided).
Entry Salary:
$23.
28 - $26.
30 per hour based on experience, with opportunity for annual step-based increases up to a range maximum of $33.
57 per hour.
In addition, employees working any hours between 6pm and 6am receive a shift differential of $2.
40 per hour.
Initial salary placement will be based upon experience and qualifications.
This is an hourly and overtime eligible position.
Benefits:
The RTAA offers a competitive wage and benefit package and provides a high-quality work-life balance.
Employee benefits include 100% employer paid contributions to the Nevada PERS retirement program; 100% employer paid health insurance for the employee (effective first day of the month after your hire date); paid vacation (effective immediately) and sick leave; and 14 paid holidays per year, just to name a few.
Minimum
Qualifications:
Education:
Graduation from high school or equivalent certificate.
An equivalent combination of directly related security experience and/or training may be substituted for the degree on a year for year basis.
Experience:
Three (3) years of experience involving regular and consistent direct public contact/communication giving or providing information and instructions both orally and in written form.
Previous experience as a security guard with heavy emphasis on customer service is preferred as is leading the daily activities of a team.
License:
A valid driver's license is required at the time of application.
How to Apply; Tips For Success For each job, use the
Experience:
Work History section to carefully describe your work experience, education, training, and any other information you'd like us to know.
INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (month and year you started and month and year when you left) Go ahead and submit a resume if you'd like.
It's not required, just supplemental.
Make sure you clearly state how you meet the minimum qualifications listed on the job announcement.
Please provide at least five years of employment history.
If you had more than one position with the same employer, list each position separately along with the time or dates you were in each position.
Explain any gaps of employment of 6 months or more in the work history section.
To do this, just add a 'New Position' and write 'Unemployed' for the Company and what was occurring under the Title (e.
g.
, unemployed, student, etc.
), and list dates.
Please note, a statement in the Summary section is not sufficient to address gaps in employment.
Selection Process:
Once applications have been reviewed, only those whose experience and qualifications most closely align with the needs of the position will be invited to an interview.
Pre-Employment Requirements:
The RTAA requires each candidate to successfully complete employment history verification prior to being considered for employment.
All employment offers are subject to successful completion/passing of a drug-screening test, a fingerprint criminal history records check, and a security badging test.
The Reno-Tahoe Airport Authority values diversity and is an equal opportunity employer.
Women, minorities and individuals with disabilities are encouraged to apply.
The Reno-Tahoe Airport Authority maintains a drug-free workplace.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Reno, NV Reno, NV Full-time Full-time $23.
28 - $26.
30 an hour $23.
28 - $26.
30 an hour 12 days ago 12 days ago 12 days ago This is an important job.
At the Reno-Tahoe Airport Authority (RTAA), our Lead Airport Operations Specialists (formerly known as Lead Security Specialist)work on the front-line as a critical component in the security of the Airport from the front curb to the terminal building and beyond.
In this role, you will use your well-honed security and customer service skills when working with the traveling public, airport employees, and our tenant partners each and every day.
As a Lead, you will operationally oversee and direct the daily work of Airport Operations Specialists.
What you do in this role makes a difference! Lead Operations Specialists perform daily security duties including inspections, airfield gate access control and monitoring, response to alarms, mobile patrol of Airport owned areas, and maintaining an orderly flow of traffic in front of the Airport terminal building.
We will count on your keen ability to assess problem situations and then exercise tact and sound judgment in the resolution of those situations.
We need to be able to rely on your ability to motivate and lead peers and the ability to establish, maintain and foster effective working relationships with those contacted in the course of work.
The Airport Operations team is dedicated to helping provide the public with a pleasant and safe experience while traveling through the Reno-Tahoe International Airport.
All of RTAA's Lead Airport Operations Specialists are expected to approach their work with a positive, helpful, customer service mindset.
If you are ready to apply your proven leadership skills, set a confident example, inspire your team, and start and end each day with a positive attitude, we hope you will consider this position to be the next step in your career.
There is one (1) opportunity available.
Applicants must be available to work all shifts (day, swing, and graveyard) 7 days a week - including holidays.
To be considered for this position, applicants must indicate they are available for day, swing and night shifts (all three), and must check the appropriate boxes under availability on the RTAA online application.
Shift assignments are generally determined by seniority using a Shift Bid System.
In addition, this position is eligible for $1000 recruitment bonus! Examples of Duties/
Responsibilities:
Demonstrate and support the Airport Authority's organizational values:
THRIVE.
T = Teamwork for Results; H = Honesty & Integrity; R = Respect & Recognition; I = Inspire & Innovate; V = Versatility; E = Enthusiasm for Excellence.
Provide a highly visible presence in front of the terminal, at airfield access gates and within other secured areas of the airport by observing and reporting unusual activities, behaviors and other extraordinary circumstances in order to maintain standards of safety and security as required by the Transportation Security Administration (TSA).
Facilitate efficient and effective communication between Airport Operations Specialists, Airport Operations Supervisor, Airport Duty Manager and Manager of Terminal Operations.
Oversee and be accountable for the daily operations and work assignments of staff on shift by monitoring and reviewing activities to ensure that staff resources are optimally placed.
Conduct and provide training to staff in proper work methods, processes, and various types of inspection to ensure the airport's compliance with federally mandated regulations.
Provide input on staff performance and serve as performance coach when directed.
Provide support to the Airport Operations Supervisor by assisting with the administration of tasks including, but not limited to, scheduling, training, data input, audits, notifications, and SOP review.
Resolve problems including parking violations, accidents, unattended vehicles, unattended children, pets in vehicles and persons needing medical assistance; provide assistance as requested once qualified personnel arrive on the scene.
Conduct ID badge verifications as necessary in order to report unusual activities, behaviors and other extraordinary circumstances to the appropriate personnel.
Educate and coach Badge Holders on proper security procedures as necessary.
Provide customer service by answering questions, providing instructions on parking procedures, giving directions to passengers and the general public and providing up-to-date information on local events.
Manage common use resources (gates, ticket counters, baggage carousel assignments) for airline use using computer-based program, ensures accuracy of the Flight Information Displays (FIDS), and coordinates with IT for items that need remedy.
Maintain activity logs, provide incident documentation, and completes other required paperwork/reports in order to keep management informed of operations and activities.
The physical demands/working conditions may include:
The ability to stand and/or walk for an extended period of time, with little to no sitting, ability to stand, walk, kneel, crouch down, stoop, crawl, twist, climb; ability to use safe lifting techniques to occasionally lift/carry/push/pull 25-pound objects.
Sufficient clarity of vision to distinguish objects both near and at a distance of 20 feet, peripheral vision, depth perception, night vision, and color vision, to identify vehicles, license plates, markings, and access badges.
The ability to reach with hands and arms with sufficient dexterity to enable regular use of hands and fingers to operate, handle and feel various types of objects, tools and/or controls.
The ability to respond quickly to emerging situations.
Performing work around moderate to high noise levels, vibrations, dust, fumes, gases, moving mechanical parts, and running/moving vehicles.
You will be expected to wear appropriate personal protective safety equipment including reflective apparel and other safety gear (uniforms and safety gear provided).
Entry Salary:
$23.
28 - $26.
30 per hour based on experience, with opportunity for annual step-based increases up to a range maximum of $33.
57 per hour.
In addition, employees working any hours between 6pm and 6am receive a shift differential of $2.
40 per hour.
Initial salary placement will be based upon experience and qualifications.
This is an hourly and overtime eligible position.
Benefits:
The RTAA offers a competitive wage and benefit package and provides a high-quality work-life balance.
Employee benefits include 100% employer paid contributions to the Nevada PERS retirement program; 100% employer paid health insurance for the employee (effective first day of the month after your hire date); paid vacation (effective immediately) and sick leave; and 14 paid holidays per year, just to name a few.
Minimum
Qualifications:
Education:
Graduation from high school or equivalent certificate.
An equivalent combination of directly related security experience and/or training may be substituted for the degree on a year for year basis.
Experience:
Three (3) years of experience involving regular and consistent direct public contact/communication giving or providing information and instructions both orally and in written form.
Previous experience as a security guard with heavy emphasis on customer service is preferred as is leading the daily activities of a team.
License:
A valid driver's license is required at the time of application.
How to Apply; Tips For Success For each job, use the
Experience:
Work History section to carefully describe your work experience, education, training, and any other information you'd like us to know.
INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (month and year you started and month and year when you left) Go ahead and submit a resume if you'd like.
It's not required, just supplemental.
Make sure you clearly state how you meet the minimum qualifications listed on the job announcement.
Please provide at least five years of employment history.
If you had more than one position with the same employer, list each position separately along with the time or dates you were in each position.
Explain any gaps of employment of 6 months or more in the work history section.
To do this, just add a 'New Position' and write 'Unemployed' for the Company and what was occurring under the Title (e.
g.
, unemployed, student, etc.
), and list dates.
Please note, a statement in the Summary section is not sufficient to address gaps in employment.
Selection Process:
Once applications have been reviewed, only those whose experience and qualifications most closely align with the needs of the position will be invited to an interview.
Pre-Employment Requirements:
The RTAA requires each candidate to successfully complete employment history verification prior to being considered for employment.
All employment offers are subject to successful completion/passing of a drug-screening test, a fingerprint criminal history records check, and a security badging test.
The Reno-Tahoe Airport Authority values diversity and is an equal opportunity employer.
Women, minorities and individuals with disabilities are encouraged to apply.
The Reno-Tahoe Airport Authority maintains a drug-free workplace.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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