Guest Service Representative
Company Name:
Monarch Casino & Resort Inc,
Atlantis Casino Resort Spa is a world-class resort destination with warm, personable Team Members. Awarded Best Resort for its exceptional and friendly service, Atlantis is focused on making your stay here a good one.
Atlantis is looking for a Guest Service Representative.
Repsonsiblities will include:
Check guests in and out of the Hotel
Assist guests with reservation issues, including making Hotel reservations
Answer phones as well and transfer calls to appropriate departments
Represent Atlantis; answer questions and provide general information about the property
Settle accounts / folios for guests
Technical Skills:
Proficient in computer skills, experience with LMS a plus
Able to handle large amounts of cash accurately and calculate percentages
Able to sell and promote the property and all its outlets
Able to read and analyze guests folios and Hotel reports
General knowledge of office equipment
Raise and maintain Atlantis Guest Service skills to established four diamond standards
Increase Hotel revenue through commissionable opportunities
Work in a fast paced, high volume environment
Follow all company policies and procedures
Maintain a polite and professional demeanor at all times
Atlantis is honored to be a recipient of the distinguished AAA Four Diamond award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Less than five percent of the nearly 31,000 properties approved by AAA achieve this coveted designation.
Commision opportunities, Advance within the company.
Start your career today and join a Four Diamond Team!
Date: 2014-07-24
Country: US
State: NV
City: RENO
Postal Code: 89502
Category: HotelEstimated Salary: $20 to $28 per hour based on qualifications.
Monarch Casino & Resort Inc,
Atlantis Casino Resort Spa is a world-class resort destination with warm, personable Team Members. Awarded Best Resort for its exceptional and friendly service, Atlantis is focused on making your stay here a good one.
Atlantis is looking for a Guest Service Representative.
Repsonsiblities will include:
Check guests in and out of the Hotel
Assist guests with reservation issues, including making Hotel reservations
Answer phones as well and transfer calls to appropriate departments
Represent Atlantis; answer questions and provide general information about the property
Settle accounts / folios for guests
Technical Skills:
Proficient in computer skills, experience with LMS a plus
Able to handle large amounts of cash accurately and calculate percentages
Able to sell and promote the property and all its outlets
Able to read and analyze guests folios and Hotel reports
General knowledge of office equipment
Raise and maintain Atlantis Guest Service skills to established four diamond standards
Increase Hotel revenue through commissionable opportunities
Work in a fast paced, high volume environment
Follow all company policies and procedures
Maintain a polite and professional demeanor at all times
Atlantis is honored to be a recipient of the distinguished AAA Four Diamond award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Less than five percent of the nearly 31,000 properties approved by AAA achieve this coveted designation.
Commision opportunities, Advance within the company.
Start your career today and join a Four Diamond Team!
Date: 2014-07-24
Country: US
State: NV
City: RENO
Postal Code: 89502
Category: HotelEstimated Salary: $20 to $28 per hour based on qualifications.
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